Support Center

Troubleshooting

  • Android Incompatibility

    Our Android app software is designed to work on all common Android devices using android 4.0 and up! However, ...

    May 21, 2015 04:36PM PDT
  • "App Icon Too Heavy" Error

    When uploading your app icon in the Publish Step, you may receive the error message "app icon is too heavy." T...

    May 29, 2015 10:48AM PDT
  • Comma Appearing in Place of Street Address

    In tabs that display location addresses, like Contact, Events v2, Around Us, etc., you may see a comma in plac...

    May 21, 2015 04:38PM PDT
  • Crashing Issues

    If your app is crashing, there are several possible causes. First, it's important to identify when it's crashi...

    May 29, 2015 11:03AM PDT
  • CSV Files: Unsupported Language

    Ever tried exporting a .csv file from our Real Estate or Golf Course tab, only to find that Excel cannot load ...

    May 29, 2015 10:43AM PDT
  • Facebook Page Failing to Load

    If your Facebook Page is using an old URL format (see example below), it may fail to load in web views within ...

    Sep 17, 2015 10:16AM PDT
  • Message Center Shortcut Not Displaying Message Count

    The home screen Message Center shortcut appears on the app home screen and takes users straight to the Message...

    Sep 09, 2015 02:50PM PDT
  • Push Notification Issues

    We know push notifications are a crucial feature for your apps, and sometimes things go wrong. If you receive ...

    May 29, 2015 10:58AM PDT
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about
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/customer/en/portal/articles/autocomplete