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"App Icon Too Heavy" Error

Last Updated: Aug 30, 2017 03:53PM PDT
When uploading your app icon in the Publish Step, you may receive the error message "app icon is too heavy." This indicates that the file size is too large, but this can easily be downsized in Photoshop.
 
1. Open the app icon in Photoshop.
 
2. From the File menu, select Save for Web.



3. At the top right, you'll see a drop-down with "PNG-24." Change that to "PNG-8."



4. A new drop-down for "Colors" will appear to the right. This will usually default to 256. Decrease the colors until your file size (visible at the bottom left of the window) drops down to 500 KB or lower.



5. Save your file, and upload it in Step 4!
http://assets2.desk.com/
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