Support Center

Android Incompatibility

Last Updated: May 21, 2015 04:36PM PDT

Our Android app software is designed to work on all common Android devices using android 4.0 and up! However, many manufacturers extensively modify the Android OS for their own devices and our apps may not work on them (e.g. Amazon Kindle and Barnes & Bobnle Nook devices). It is also important to note that just because a device is new does not mean that it uses Android 4 or up, many of the bargain devices currently gaining popularity use an OS based on Android 2.0 and will not support our apps.

If you have a device that our apps are not working on or that's compatibility you are unsure of, you can email us with information about your device and the OS it's running and we can verify compatibility.
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